Reliability to the Fullest: Our smart-chip detection system in the MEGEAR Skysword Ⅱ electric vehicle charger can detect all aspects of the charging progress, including overheating, current overflow, power surge, low voltage, power overload, and leakage, and can be used indoors and outdoors.
Simple and Portable: Adaptable for both NEMA 5-15 and NEMA 5-20 portable level 1 EV Charger with no installation required and no home EV charging station restriction.
Compatible with all EVs: You can use the MEGEAR Skysword Ⅱ EV Charging station on all SAE J1772 standard EV vehicles and can use the SAE J1772 Charging Adapter to charge Tesla vehicles as well.
Indication Displays: An LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
Warranty Information: All products come with a 1-Year Limited Warranty and lifetime technical support.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us. If your return is accepted, we’ll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
The responsibility for shipping costs of returns and exchanges depends on the return reason.
Reasons Supporting Free Return
Wrong item sent
If you received the wrong product, please provide us with some pictures or videos. We will guide you through the return process after it is verified.
Reasons Not Supporting Free Return
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Reasons Not Supporting Free Return |
Details |
Solution / Remark |
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Arrived too late |
MEGEAR will not offer free returns if the delivery is delayed due to reasons outside of our control |
No Free Return |
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Don't want it |
Receive the item but change your mind/order by mistake |
No Free Return |
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Doesn't match the description |
Receive an item that is not the same as the product description or image |
Contact our customer service team for a suitable solution |
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Incorrect size |
The size of the product is incorrect |
Contact our customer service team for a suitable solution |
What happens after returning an item?
After your return arrives at our warehouse, it will be processed by our staff to verify the item to be in good condition in an unopened box. Once confirmed we will then process your refund. If approved, you’ll be automatically refunded on your original payment method. Please remember it will take some time for your bank or credit card company to process and post the refund too.
For assistance on return or refund, please contact us.
Email: support@megear.com